Search found 30 matches

by SPARKO
Sat Sep 19, 2020 9:25 am
Forum: Faults & Technical
Topic: Vehicle asleep - and won't wake up!
Replies: 24
Views: 983

Re: Vehicle asleep - and won't wake up!

in my experience, just connecting the car to the computer at the dealer will wake it up without them doing anything more. That makes it difficult to diagnose the problem because it has gone immediately. (the car usually stops communicating again later the same day )
by SPARKO
Sun Aug 23, 2020 11:13 pm
Forum: Faults & Technical
Topic: High voltage system failure
Replies: 8
Views: 963

Re: High voltage system failure

sorry to hear you have problems. I can not comment about high voltage system problem but you are among a growing number of us with a car that does not talk to the app. Jaguar New Zealand can no longer keep claiming that I am the only I pace owner with this problem and that it must be my phone causin...
by SPARKO
Wed Aug 12, 2020 4:55 am
Forum: Main Jaguar I-Pace chat
Topic: Car not updating status/connected since 2 weeks (InControl)
Replies: 27
Views: 2462

Re: Car not updating status/connected since 2 weeks (InControl)

mine will randomly reconnect after anything between a few hours and several weeks. I have found no link with anything I have done. All the business with long presses, SIM cards and clearing cache on apps makes no difference. The only thing which prompts a reconnect is dealer plugging into their comp...
by SPARKO
Sat Aug 01, 2020 6:16 am
Forum: Faults & Technical
Topic: Fix and Workaround app Remote Incontrol
Replies: 9
Views: 887

Re: Fix and Workaround app Remote Incontrol

many thanks for telling us about this (from someone also affected ).
My dealer claims JLR know nothing about it an no one else has the problem !
by SPARKO
Thu Jun 25, 2020 10:15 pm
Forum: Main Jaguar I-Pace chat
Topic: Reduction in range with A/C on.
Replies: 17
Views: 1346

Re: Reduction in range with A/C on.

don't forget there are different settings in the climate menu which may make quite a difference to energy used by AC and noise produced. (I forget what they are called .) Also the system is quieter and uses less in eco than other power modes. If ambient temperature is over 27C I need to come out of ...
by SPARKO
Mon Jun 15, 2020 2:07 am
Forum: Faults & Technical
Topic: No communications to JLR for last 4 weeks
Replies: 5
Views: 931

Re: No communications to JLR for last 4 weeks

Welcome to my world..... mine communicated with jaguar several times in a 24hr period after 4 weeks of silence. Nothing more since. My dealer is in discussion with jaguar at the moment. Please keep us informed with your developments.
by SPARKO
Mon Jun 08, 2020 11:54 pm
Forum: Main Jaguar I-Pace chat
Topic: Car not updating status/connected since 2 weeks (InControl)
Replies: 27
Views: 2462

Re: Car not updating status/connected since 2 weeks (InControl)

I've started negotiating with my dealer again. I have told them they need a game plan from jaguar first. The progressive nature of the problem in my case may point to the telematics battery but people with this problem in other jaguar models get an error message regarding the SOS system. I have had ...
by SPARKO
Sun Jun 07, 2020 10:59 pm
Forum: Main Jaguar I-Pace chat
Topic: Car not updating status/connected since 2 weeks (InControl)
Replies: 27
Views: 2462

Re: Car not updating status/connected since 2 weeks (InControl)

interesting thought about the telematics module. I have been thinking the problem with my car may be hardware related. The dealer has said the software is all OK. I have done all the app deleting, cache clearing and spanner button pressing things with no change.
by SPARKO
Sun Jun 07, 2020 8:20 am
Forum: Main Jaguar I-Pace chat
Topic: Car not updating status/connected since 2 weeks (InControl)
Replies: 27
Views: 2462

Re: Car not updating status/connected since 2 weeks (InControl)

I wish I could help. My car has had the same fault intermittently from new. it has gradually got worse. My car has not updated now for a month. So far it has always started working as soon as the dealer plugs in to diagnostics. They have not identified the problem. Good luck
by SPARKO
Wed Feb 26, 2020 3:12 am
Forum: Main Jaguar I-Pace chat
Topic: Zappi Intelligent Charger
Replies: 10
Views: 1474

Re: Zappi Intelligent Charger

I use my zappi with Kona EV and I Pace. The zappi was faulty and needed firmware update to solve. My I Pace does not like the frequent on/off in eco + with low light levels. It causes the car to stop communicating with JLR server and therefore the app. The dealer could find nothing wrong. Since then...