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Or does traffic only show if you have a destination set?
It's always shown, no need to have a destination.
Tomorrow morning l'll have a look at my settings and I'll send you a picture
 

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I could not find any option on how to show to traffic data on the map with the followinf exception:

Vehicle Font Gadget Technology Electronic device


Sorry for the italian, it says "Dynamic routing - Enable traffic info for all routings" (or something similar"
 

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It's a little bit strange: it maybe not as fast as Google in showing traffic jams but in my experience it's quite reliable. Did you get "4G" on the car signal panel? Can you see any red line (traffic jam) in the map in any location?
Same for me, on my MY19. The traffic info is quite fast and reliable. When you are on the highway, for example, and the re is a traffic jam, the red line on the screen start exactly where the slowdown is. The traffic info is probably coming from the same source as the map, the Here.com API. The location for Ev charger also come the same place , the here.com API.

 
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