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lairblock@gmail.com said:
OMG I wanted to like this car, but it has been a disaster. Laggy technology, idiots in the service department, slow charging, poor range, bad visibility, and the brakes...squeak, squeak, squeak...all called "normal" by Jaguar Tech service. Listen at www.jaguaripaceproblems.com to hear this unmitigated disaster. Dealer offered 50% of MSRP to buy the car back. Nobody wants this car on the secondary market.
Good Morning,

Thank you for your post.

I am deeply concerned to learn of your comments. Should you require any assistance from the Customer Experience Centre in regards to your concerns then please do not hesitate to contact me via PM with the following details:

Your Vehicle Identification Number
Your Personal Contact Details

Many Thanks

Dan - Jaguar UK
 
Lobster said:
The OP has posted a useful mod in another thread. The title is polarising, but the writer may be frustrated by persisting noises spoiling the ambiance of the I-Pace experience.

I prefer to drive my I-Pace with the audio system off, as I appreciate the quietness interspersed by the faint whine of the motors :geek:
Your post made me realise that I now drive quite often without the audio system on. I remember needing a car radio back in the 1960's mainly to hide all of the various noises and I had got used to having the radio on for all those years but now the relative silence is surprisingly relaxing!
 
I couldn't disagree more; the car slips through the air like a warm knife through butter...

It's smooth, quiet, luxurious and it corners like it's on rails; it's an incredible drive.

Unless you want timed charging to stop at a specified level of charge, the car's perfect!

Would like to hear more about your issues but for me this car is the drive of your life. Even if someone else has owned that statement.
 
Got my HSE in November after nearly buying a 2020 Porsche Macan S. Was due to go sign all the paperwork on a Wednesday and pick up the car. Took a day off work and got a call from the dealership...salesman on annual leave but he really wanted to close the deal having tried to convince me for 12 months. With a day to kill set out for B&Q and passed the local JLR dealership. Remembered my Porsche salesman saying never go for any JLR as they're unreliable. I went in to look at the F Pace (I know right!) and set eyes on the this electric marvel. Went on a test drive and well, even after all the research and complaints about braking, infotaintment, dealers not knowing much about the car....here we are.

Now lockdown period has been interesting. Every now and again I come across a Macan review, hear the sound of that V6 and sometimes think...if only the salesman wasn't on leave. Then I take a trip to the supermarket and remember why I bought my I-pace. Comfortable, quiet, economic (charge in comparison to petrol), ease of charging at home (haven't charged in 4 weeks). My insurance policy was to only take a 3 year deal, just in case.

Unimpressed by the simplicity of a Tesla, e-Tron and EQC can't match I-pace range. In 30 months I seriously wonder if any real competition for the i-Pace will emerge!

Sorry long story short i-Pace is unavoidable :)
 
Rob the EV convert said:
Got my HSE in November after nearly buying a 2020 Porsche Macan S. Was due to go sign all the paperwork on a Wednesday and pick up the car. Took a day off work and got a call from the dealership...salesman on annual leave but he really wanted to close the deal having tried to convince me for 12 months. With a day to kill set out for B&Q and passed the local JLR dealership. Remembered my Porsche salesman saying never go for any JLR as they're unreliable. I went in to look at the F Pace (I know right!) and set eyes on the this electric marvel. Went on a test drive and well, even after all the research and complaints about braking, infotaintment, dealers not knowing much about the car....here we are.

Now lockdown period has been interesting. Every now and again I come across a Macan review, hear the sound of that V6 and sometimes think...if only the salesman wasn't on leave. Then I take a trip to the supermarket and remember why I bought my I-pace. Comfortable, quiet, economic (charge in comparison to petrol), ease of charging at home (haven't charged in 4 weeks). My insurance policy was to only take a 3 year deal, just in case.

Unimpressed by the simplicity of a Tesla, e-Tron and EQC can't match I-pace range. In 30 months I seriously wonder if any real competition for the i-Pace will emerge!

Sorry long story short i-Pace is unavoidable :)
đź‘Ť
 
Rob the EV convert said:
Got my HSE in November after nearly buying a 2020 Porsche Macan S. Was due to go sign all the paperwork on a Wednesday and pick up the car. Took a day off work and got a call from the dealership...salesman on annual leave but he really wanted to close the deal having tried to convince me for 12 months. With a day to kill set out for B&Q and passed the local JLR dealership. Remembered my Porsche salesman saying never go for any JLR as they're unreliable. I went in to look at the F Pace (I know right!) and set eyes on the this electric marvel. Went on a test drive and well, even after all the research and complaints about braking, infotaintment, dealers not knowing much about the car....here we are.

Now lockdown period has been interesting. Every now and again I come across a Macan review, hear the sound of that V6 and sometimes think...if only the salesman wasn't on leave. Then I take a trip to the supermarket and remember why I bought my I-pace. Comfortable, quiet, economic (charge in comparison to petrol), ease of charging at home (haven't charged in 4 weeks). My insurance policy was to only take a 3 year deal, just in case.

Unimpressed by the simplicity of a Tesla, e-Tron and EQC can't match I-pace range. In 30 months I seriously wonder if any real competition for the i-Pace will emerge!

Sorry long story short i-Pace is unavoidable :)
Originally I test drove the F Pace and the I Pace on the same day, hated the F Pace, was like driving an old tractor, the 3 litre version was better, but compared to the I Pace was still slow. Once you try the I Pace that spoils the competition for you, there is no going back IMO. My first EV and could not have made a better choice as far as I am concerned.
 
epirali said:
I have to chime in and say I have none of those things. My car has been great (and I've had a lot of EV and non EV cars) and my service department has been first rate.
Yeah, always best to take a lone person's extreme advice with a deal of caution. ;)
 
My car was not part of a buy back, I asked them to give me a valuation which was reasonable so the deal was done, there was no dispute. I had decided to change cars regardless of the brake issue. Interestingly I was contacted by a member in Canada a week or so ago, he has the same issue and had seen the thread I had started on here months ago. He has also been told its normal. If I was going to keep the car I would have insisted they involved JLR again and get an IPace specialist to look at the car as I don't consider this normal. If it was normal it would be prevalent in a majority of cars which it clearly is not.
Hi

just reading this thread. My car has done 20k miles. Nothing really and has made a racket almost since new. It’s been back numerous times.
This is what it’s like on mine.
 
When does "that sort of racket" occur? What are you doing? Applying and/or releasing brakes? Just shifting between drive, reverse, and park? It could just need some grease on brake caliper slide points, if so. It could need grease at the point of the center of wheels in contact with the hubs (a known source of squeaks).
 
When does "that sort of racket" occur? What are you doing? Applying and/or releasing brakes? Just shifting between drive, reverse, and park? It could just need some grease on brake caliper slide points, if so. It could need grease at the point of the center of wheels in contact with the hubs (a known source of squeaks).
Hi. It's shown in the video. Anytime starting off or stopping. The Dealership has re-stripped the brakes and greased them numerous times....
 
I can hear the noise separate from the parking brake activation/deactivation. That tends to rule out the rear brakes.

I can't see your hands and feet in the video to reveal what you're doing at the exact time of the noise. Application or release of the brakes or not? Shifting gears or not? Turning the steering wheel even the slightest degree? Is the car going over anything that changes the pitch/angle of the vehicle (eg. the transition between drive and street)?

The timing of each of these actions with respect to the time of the noise would help to narrow it down. Each move distinctly and separately should be considered as opposed to all virtually happening at the same time.

Does the car have air suspension or just springs and shocks? If we think of the suspension as a source, then a loose shock absorber mounting, or an improperly positioned spring or spring seat, or sway bar bushings or mountings could all be sources of the noise. However, if the car is sitting absolutely still but one applies/releases the brakes to get the noise, then the brakes and not the suspension are suspect.

And so on. That is why it is important to know exactly what the driver is doing at the time of the noise. The video indicates this can be reproduced in a driveway. Could someone standing outside the vehicle hear it? Could that person isolate it to one side or the other? Front or rear?
 
Good Morning,

Thank you for your post.

I am deeply concerned to learn of your comments. Should you require any assistance from the Customer Experience Centre in regards to your concerns then please do not hesitate to contact me via PM with the following details:

Your Vehicle Identification Number
Your Personal Contact Details

Many Thanks

Dan - Jaguar UK
I have contacted you ref above
 
My Sympathies Lairblock, I am 30,000 km into this saga. Missed ferries, Nights in hotels, due to incompatibility of early Jag, and the available fast chargers. Loaded many times onto the back of flatbed as car failed multiple times, Bricked itself, hours and hours of video, including sweat soaked technician, telling me the AC is just fine, unable to buy an extended warranty point blank, just told, it wasn't available in Spain. Only 2 technicians in the early days here in Spain were available to work on the cars. 6 weeks before they could look at car etc etc. Only since Tesla opened their fast chargers to us non Tesla idiots, has long range driving being made remotely possible without massive stress. Travelled Malaga to Aberdeen multiple times, as been offered paltry 25k from the dealer for a car i bought 3 years ago, which is immaculate...... and have no option to keep "plugging" away. Tried selling on Autoscout, at half what I paid for !! Got precisely nil interest. Have owned possibly over 50 cars in my globetrotting life, thats's a first for me....
Love driving it, hate dealing with it.
Presently having the so boring run of the mill 12v problems, talked about in length in all the international and UK forums,,, my issue is after 12 emails, hundreds of euros in calls to spain assistance , and 5 weeks before Jag Uk can even look at the car, I am left with a car thats predicted to fail absolutely.
That was London and Edinburgh and Aberdeen.. dealers, So I am forced to change out the pair of the 12v batteries myself, as no one else will touch an EV electrics system, as its ultimately connected to the HV system.
Ironic, this car will probably be mentioned on my tombstone..
I have enough comic moments with this vehicle to start my own youtube channel, and possibly do the Edinburgh fringe next year, If i can get there. ......
Latest funny moment, charging flap wouldn't open,,,
Tried all the forums, it's my natural go to, with this vehicle ,, quell surpreez,,, its a known fault, so much so the new I Paces don't lock..the flap.
So switch it on switch off, lock the doors unlock the doors, do a little dance, and do it all over again.
My wife, who is less of a technician and more of a FIXER, ultimately frustrated by the I Pace upstaging anything / anywhere / or where we want to be or twhat we want to do, or to go, vents her rage on the stubborn flap.
Don't be fooled by that little wire in the frontboot , you are supposed to pull, that is called flap unlock.
Its reason for existence is just in case a dirty great charging cable gets stuck in your receptacle,,, and wont let you leave,,,
So she batters the thing into submission, ,,,, simple and effective.
Open it pops, disgorging its mechanism, onto the tarmac at Oxford Fastned ,,, great job I quip, and get on with the task, of downloading my 20th charging app, and fighting with the banks pin codes, passwords, ordering my 5th RFD card etc etc oh the joys of EV international travel.
I have no intention of getting the Flap fixed, it seem to function perfectly as a flap without the locking malarkey.
Plus of course, it (The JAG) will not be able to add this to it's arsenal of tactics used to "Push me over the edge" when trying to travel from A to B

God I love / hate this car.

So up to you Punk!
Are you feeling lucky ?
 
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