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We are excited to announce that we are live on our new forum platform!

It’s been a long time coming. Let’s face it. Sometimes older forum technology lags behind other parts of the internet. Although seeing the same format for a long time is comforting, the member experience shouldn’t include dealing with outdated, unsafe, slow software.

The transition to a new platform will never be 100% smooth but the days of dealing with out of date forum software are over. We have teams dedicated to building a world-class community for you. The development has been steady with regular software releases since May 2019. Asking members for feedback and coming up with ideas for improvement is what we want.

Speed and Reliability Are Key
No one should have to wait for information. This site has been built to be much faster and more reliable, period.

New Homepage Experience
Our algorithm will serve a personal customized feed based on your prior engagement with content on the site. If you’ve liked and or commented, or are following certain topics that are of interest to you, similar content will appear at the top of the homepage.

Search
We have introduced new search algorithms, powered by an industry-leading AI platform, to help you find information faster. We plan to roll out new features to continue improving search, and to power many additional areas of the forum.

Due to the volume of content, our search platform may take some time to complete indexing over the first few days after migrating. During this process, you may see a limited number of posts until indexing has been completed. We appreciate your patience.

Finding Your Way Around
We have made the design clean and simple to use. Near the upper right-hand corner of the community, you will see navigation icons.

The first icon is for what’s new on the site.

Clicking on it, by default, will take you to new unread posts. On that page, you can click on additional tabs as well, such as Popular, if you prefer to view active topics.

Clicking the list icon next to “NEW” will bring you to the full forum listing.

Clicking your avatar will give you a drop-down menu for all things related to your account.

You can also navigate more by clicking the 3 vertical dots.

Dark Mode
We have introduced Dark Mode. One of our favorite features allows you to access the site with a power-saving, and easier on the eyes dark mode. You can access it in the drop-down menu under the 3 vertical dots.

Save Bookmarks
Now you can save your favorite discussion threads and posts! Bookmarks are a handy way to remember and easily find great content or stuff you want to read later.

We also wanted to make it easier for new users to understand the lingo of forums. We have cleaned up various language to more commonly recognized phrases including:
  • Following - Thread subscriptions, and Watched are now known as Following
  • Conversations - Private Messages or PMs are now conversations and can be accessed from the user avatar drop-down in the main navigation
  • Showcase - Showcase is designed for users to "showcase" items/projects through the use of uploaded images, text descriptions and custom content categories. It’s a way to visually and textually provide detailed information on the content you wish to share. The showcase would be similar to a catalog, whereas the gallery would be like a photo album. It can be accessed from the drop-down menu with the 3 dots.
Take a tour and look around! Check out the Help section for some quick FAQs about the new platform.

Please keep all feedback, questions, concerns, requests for help, etc. regarding the new platform right here in this Feedback thread. This will help us make sure not to miss a request for help and also let us pass along your thoughts to our Product team. The Admins and I will be here to help along the way taking note of your comments.

- Community Management Team
 

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Discussion Starter · #2 ·
I will be here during your transition to the new platform, to help with any questions, help with navigation or how to do things, and to listen to your feedback so please don't hesitate to holler at me. I want to help. You can also check out our FAQs.

I do want to take a moment to introduce myself. My name is Cricket. When I was born, my father told his friends I was the ugliest baby he had ever seen, and that I sounded just like a cricket (I was born with the hiccups.) so yes, I have been Cricket for 59 years now. I live just outside of San Antonio, Texas. I spend most of my free time out in nature and exploring the back roads. During late autumn when it starts to finally cool down, I disappear from the world for a bit for camping trips and hiking.

Please don't be afraid to explore and test out things to see how they work on the site. :)

Although you can certainly use the "insert image" icon to upload an image to your post, you can also just drag and drop it to the text editor or even copy/paste it into there!

You can easily share videos just by adding the URL directly into the text editor!


Gif links from sites like giphy.com will display automatically just by adding the gif URL directly in the text editor. Try it!


I am a huge fan of the dark mode for the community. What is your favorite feature?

The new forum software is still a work in progress.

We will be seeing regular updates which are largely fueled by community feedback. While that doesn't mean we can action every request, it does mean we will be actively listening to the feedback and sharing it with the developers. We do ask that you keep any questions, thoughts or feedback about the new forum software here in the Community Feedback thread to help us keep all the information together so we don't miss anything.

There is still some work going on behind the scene so you may notice some changes as we work.
  • It can take 24-48 hours for the site to finish indexing so it may take a bit for search results to return proper results, including showing all your threads/posts under your profile.
  • We will continue to clean up the order of the sections on the full forum listings page so you might see some stuff move around.
  • We are reviewing permissions and special permission sections so let us know if you notice any issues so we can look into them.
I have worked with our community support team for 6 years. I have worked with forums for closer to two decades. I won't always know the answers to your questions, but I can find someone who does, as needed. ;)

- Cricket
 

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Very nice! Thanks!
 
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I thought we were having a new forum, to discuss the software on the I-Pace.....

Anyway, looks nice!
 
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Very slick - same as the US forum
 
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New look looks very fresh.

Has the ability to send a "Private Message" now been dumped?

If it still there could someone tell me how to use it.

Thanks
 

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Discussion Starter · #8 ·
New look looks very fresh.

Has the ability to send a "Private Message" now been dumped?

If it still there could someone tell me how to use it.

Thanks
How To Find Conversations (Private Messages)

From the navigation, near the upper right-hand corner, click on your avatar to open the drop-down menu and select “conversations”.

- Cricket
 

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Hi Cricket, Thanks for the smooth transition to this new platform.(y)

One question for you. The "New" screen now displays every thread as "bold" or unread, is there a quick way for me to make all of the threads I have viewed on the old platform appear as "already read" or "un-bolded"?

Cheers, Steve
 
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Discussion Starter · #11 ·
Hi Cricket, Thanks for the smooth transition to this new platform.(y)

One question for you. The "New" screen now displays every thread as "bold" or unread, is there a quick way for me to make all of the threads I have viewed on the old platform appear as "already read" or "un-bolded"?

Cheers, Steve
How To Mark Forums Read

If you want to mark a specific forum as read, navigate to that forum. At the top you will see a button to “Mark All Read.

If you want to mark all threads in the community as read, click on NEW near the upper right-hand corners of the site.

Click on Mark All Read.

You will then see a popup confirming that this is what you want to do. Click “Mark All Read”.


- Cricket
 

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Cricket, Thanks for the full explanation, I did not notice the "Mark All Read" button before.

Cheers, Steve
 
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I'm always worried about changes like this so I had to write and congratulate you on a great job. It's excellent!:love:
 
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On the old forum there was a button to click next to the thread subject to take you to the first unread post of the thread. I used that all the time but can't see anything like that here. Am I missing something, or has that feature gone?
 

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Discussion Starter · #15 ·
On the old forum there was a button to click next to the thread subject to take you to the first unread post of the thread. I used that all the time but can't see anything like that here. Am I missing something, or has that feature gone?
It may take a few days to work properly but once it does, clicking on the title will take you to the first unread post.

Navigating Thread Listing

  • Clicking the thread title will take you to where you left off, the 1st unread post.
  • Clicking the timestamp below the title will take you to the 1st post of the thread.
  • Clicking the timestamp above the last poster user takes you to the last (newest) post.

- Cricket
 

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In the old software there was a button below the last message in a thread to take you back to the main topic and also marked the thread as read. Is there a similar button in the new software that also marks the thread as read, the topic buttons on the right hand side do take you back to the topic but don't update the read threads as having been read, unless you do a page reset.

A minor point, otherwise an amazing update with no problems for me which on such a major change is some achievement.
 

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Discussion Starter · #17 ·
In the old software there was a button below the last message in a thread to take you back to the main topic and also marked the thread as read. Is there a similar button in the new software that also marks the thread as read, the topic buttons on the right hand side do take you back to the topic but don't update the read threads as having been read, unless you do a page reset.

A minor point, otherwise an amazing update with no problems for me which on such a major change is some achievement.
There isn't a special button at the end of a thread that will take you back to the main topic but the site navigation (in the upper right-hand corner of the site) does follow you down the page. Once you leave the thread it will be marked as read.

- Cricket
 

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Discussion Starter · #18 ·
How To Find Subscribed Threads

Click on your avatar near the upper right-hand corner of the site and select “following” from the drop-down menu.

This will bring you to a page where you can choose to view followed discussions, forums, your discussions, and participated discussions.


- Cricket
 

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Just have to say great job Cricket in the site upgrade, usually you experience no end of bugs and glitches when doing something like this, but so far everything seems to be working great!......well done! (y)
 
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