Joined
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77 Posts
Living in Florida, I can easily still drive the car, so I'm fortunate in that regard. I'm still waiting for the part as well.
Heater failure
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just got my weekly update ….
Good Afternoon Mr (name), the part for your vehcile is still onback order, I will be touch as soon as I have another update for you Kind regards, (Name)
Joined
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75 Posts
Same. Part on back order.
please add me to the list. Mine failed one week ago, brand new car, after just 1 week driving. High voltage cabin heater, internal failure they say. Unbelievable! It seems that there is no idea when replacent parts will be available! Happy new year!
Add me to the list! 10000 miles (my21). Heater failure. Jaguar Assistance came out promptly and have even arranged a loan vehicle. Dealer advises that 5 other iPaces are also in with the dealer waiting for the parts that are on back order. Won’t see my car again until 2022 
Welcome to the club!Add me to the list! 10000 miles (my21). Heater failure. Jaguar Assistance came out promptly and have even arranged a loan vehicle. Dealer advises that 5 other iPaces are also in with the dealer waiting for the parts that are on back order. Won’t see my car again until 2022
It’s membership is growing rapidly! Lol
Nope ! Not even an update this week !
Had an update from Jaguar Land Rover Executive office today, they have no estimate as to when the heater will be available and they will leave it up to the dealer to inform me when it is available. My car has been off the road 4 weeks now.
I am not the happiest bunny in the world but they just don't have a supply of the heaters, chip shortage is being blamed as main reason. Hopefully when they turn up these will be modified versions or Jaguar will have done something to prevent this happening again.
The Jaguar board are aware of all the heater issues as you would expect.
I am not the happiest bunny in the world but they just don't have a supply of the heaters, chip shortage is being blamed as main reason. Hopefully when they turn up these will be modified versions or Jaguar will have done something to prevent this happening again.
The Jaguar board are aware of all the heater issues as you would expect.
Found this while doing some idle searching of the internet
sounds like the part is common to all years and JLR hybrids,
sounds like the part is common to all years and JLR hybrids,
The fact that is dated December 2020 doesn't fill me with hope given some of the failures are on brand new cars recently delivered. Would love to see the Root Cause Analysis of this failure.
Joined
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511 Posts
it seems like this device comes in 2 versions: single and dual plates. Single can heat the battery or the cabin, the dual plates can heat both. JLR picked the single plate ?
Judging from drawings in a MY 2019 repair instruction, it looks like Borg Warner single plate heater. Maybe they later changed to dual plate heaters.
Just heard that the dealer has the parts and are currently fitting the heater, my car has been off the road for 6 weeks so may offer hope to others.
Dealer said they got the heaters earlier but a pipe was on back order which they had to wait for before they could start.
Dealer said they got the heaters earlier but a pipe was on back order which they had to wait for before they could start.
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