Hi there.
I bought an imported I-Pace S a year ago. The car wasn't pre-owned, but was bought by a company in Norway for resale to Norwegian customers.
Now, everything works as it should, but there's an annoying "feature" on this car which my local Jaguar-shop won't (or can't fix) because they claim the Belgian software is different to the nordics.
The problem (or feature as some might call it) is that if I leave the car unlocked, it will, after a set number of seconds enable the alarm, but it will not engage the locks. The only way to avoid this is to leave a door open or leave the keys in the car. I don't want this "feature". I want to be able to leave my car unlocked and without the alarm enabling itself if I so wish.
I am aware that if I lock my car, I can disable the alarm (once) by selecting it in the menu before I switch off the car, however I'm talking about leaving the car unlocked. Apparently this has something to do with a high number of car-jackings in Belgium? Are the UK cars like this as well?
I could live with the car automatically locking after say a minute. The problem with not locking, but enabling the alarm, is that I forget about this fairly often and thus scare the living daylights out of myself and anyone else present when I open the door. My wife also uses the car when she takes the dog for dog training, and she has to leave the keys in the car when the dog is waiting in there, because if she takes the keys with her the alarm goes off after a minute.
Now, I find it borderline incredible that this can not be fixed anywhere but in an official Jaguar garage in Belgium. Surely an official jag place in Norway, or anywhere else for that matter, should be able to disable this feature in five minutes? I even had to pay my local dealer several hundred euros just for them to spend five hours trying to figure out how to do it, and fail.
I tried contacting Jaguar in Belgium about this to ask if they could send the required software to the local garage (also official Jaguar dealers) but to no surprise haven't heard back.
I bought an imported I-Pace S a year ago. The car wasn't pre-owned, but was bought by a company in Norway for resale to Norwegian customers.
Now, everything works as it should, but there's an annoying "feature" on this car which my local Jaguar-shop won't (or can't fix) because they claim the Belgian software is different to the nordics.
The problem (or feature as some might call it) is that if I leave the car unlocked, it will, after a set number of seconds enable the alarm, but it will not engage the locks. The only way to avoid this is to leave a door open or leave the keys in the car. I don't want this "feature". I want to be able to leave my car unlocked and without the alarm enabling itself if I so wish.
I am aware that if I lock my car, I can disable the alarm (once) by selecting it in the menu before I switch off the car, however I'm talking about leaving the car unlocked. Apparently this has something to do with a high number of car-jackings in Belgium? Are the UK cars like this as well?
I could live with the car automatically locking after say a minute. The problem with not locking, but enabling the alarm, is that I forget about this fairly often and thus scare the living daylights out of myself and anyone else present when I open the door. My wife also uses the car when she takes the dog for dog training, and she has to leave the keys in the car when the dog is waiting in there, because if she takes the keys with her the alarm goes off after a minute.
Now, I find it borderline incredible that this can not be fixed anywhere but in an official Jaguar garage in Belgium. Surely an official jag place in Norway, or anywhere else for that matter, should be able to disable this feature in five minutes? I even had to pay my local dealer several hundred euros just for them to spend five hours trying to figure out how to do it, and fail.
I tried contacting Jaguar in Belgium about this to ask if they could send the required software to the local garage (also official Jaguar dealers) but to no surprise haven't heard back.