Home Charging Rate

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KevinPeters
Posts: 15
Joined: Fri Oct 11, 2019 4:17 pm
Location: UK

Home Charging Rate

Post by KevinPeters » Sun Nov 10, 2019 6:21 pm

Hi all. For those that have a 7kw home charger, what speed does your car charge at?

I had a NewMotion 7.4kw charger fitted this week and I get 5-6%/hour which is only working out at about 3.8kw. I'm not clear why my charger isn't giving the full 7.4kw rate (or maybe the car isn't asking for it?). Any ideas how to troubleshoot? The car doesn't exactly give a lot of info.

Thanks, Kevin
MY20 SE with heated seats and panoramic roof


Chewy
Posts: 1904
Joined: Tue Nov 06, 2018 5:46 pm
Location: Forest of Dean. UK.

Re: Home Charging Rate

Post by Chewy » Sun Nov 10, 2019 6:53 pm

I get the full 7kW. The App reports around 9% per hour. From empty to full takes around 12 hours.

The cable you use can be the cause of a low charge rate.


Paulsouthport
Posts: 118
Joined: Tue Apr 16, 2019 10:31 pm
Location: Liverpool

Re: Home Charging Rate

Post by Paulsouthport » Sun Nov 10, 2019 7:05 pm

8% to 9% per hour from my 7kW unit
I-Pace S, MY20 - built July 2019
S19B_19.35.5-418001
Telematics 16.2


ChrisMc
Posts: 927
Joined: Mon Jul 16, 2018 7:51 pm
Location: North West

Re: Home Charging Rate

Post by ChrisMc » Sun Nov 10, 2019 7:39 pm

Paulsouthport wrote:
Sun Nov 10, 2019 7:05 pm
8% to 9% per hour from my 7kW unit
Same for me too
MY20 - I Pace HSE EV400 in Black with full black pack, Mars Red Windsor leather sports seats, gloss black 20” wheels etc etc
InControlTouch Pro: S18D Updated 31.07.19 Updated 20.09.19 & 21.10.19 to S19B Telematics: Was 14.2 Now 16.2?? - H228


Billy Bunter
Posts: 401
Joined: Wed Sep 12, 2018 7:27 am
Location: The Netherlands

Re: Home Charging Rate

Post by Billy Bunter » Sun Nov 10, 2019 7:45 pm

KevinPeters wrote:
Sun Nov 10, 2019 6:21 pm
Hi all. For those that have a 7kw home charger, what speed does your car charge at?

I had a NewMotion 7.4kw charger fitted this week and I get 5-6%/hour which is only working out at about 3.8kw. I'm not clear why my charger isn't giving the full 7.4kw rate (or maybe the car isn't asking for it?). Any ideas how to troubleshoot? The car doesn't exactly give a lot of info.

Thanks, Kevin
sounds suspiciously like 3.7 kW, which would be the charge rate for a 16A supply.

Sure it’s been installed/ configured correctly and that it has minimum 32A supply ?
SE, Firenze Red, Black Pack & Black 20” wheels, Air Suspention, HUD, ACC, DAB+


Goshdarnit
Posts: 2283
Joined: Tue Oct 23, 2018 3:55 pm
Location: UK

Re: Home Charging Rate

Post by Goshdarnit » Sun Nov 10, 2019 10:12 pm

Mine also gives 9% per hour. Check your app (if your charger has one). On my charger, it is possible to vary the current. If yours has that functionality too then just check that it is set to deliver 32 Amps (assuming your supply can handle that).


Jelle v/d Meer
Posts: 966
Joined: Sat Apr 28, 2018 7:43 pm
Location: Tilburg / Netherlands

Re: Home Charging Rate

Post by Jelle v/d Meer » Sun Nov 10, 2019 10:37 pm

KevinPeters wrote:
Sun Nov 10, 2019 6:21 pm
Hi all. For those that have a 7kw home charger, what speed does your car charge at?

I had a NewMotion 7.4kw charger fitted this week and I get 5-6%/hour which is only working out at about 3.8kw. I'm not clear why my charger isn't giving the full 7.4kw rate (or maybe the car isn't asking for it?). Any ideas how to troubleshoot? The car doesn't exactly give a lot of info.

Thanks, Kevin
3.8kW would be 4-5%, if working properly you should see a fairly consisting 9%.

The chargers at work are 3 phase 16A so for I-Pace that is 3.7kW and it shows fairly consistend 4%, initially when started a bit higher and when above 90% SoC is goes to 3% and above 97% is becomes 1-2% till 100% when it becomes 0% and the app indicates between 20-40mins left to charge :-€
I-pace S + HUD, Drive Pack, Light Oyster Sport Seats, Elec Tailgate, DAB+ & heated windshield I Ceasium Blue & 18" wheels


Volkswarren
Posts: 307
Joined: Sun May 19, 2019 8:55 pm
Location: Stourbridge

Re: Home Charging Rate

Post by Volkswarren » Sun Nov 10, 2019 10:46 pm

I get between 8-13% reported on the app from my car and any other 7kw charger i've used.
HSE, Caesium Blue, 22" 5056 Alloys, Oyster Leather, Active Air Suspension, Cold Pack, Black Pack, Privacy glass and Pano roof. Podpoint Homecharger. Telematics: 16.2 | InControl: S19B_19.40.4-436082


KevinPeters
Posts: 15
Joined: Fri Oct 11, 2019 4:17 pm
Location: UK

Re: Home Charging Rate

Post by KevinPeters » Mon Nov 11, 2019 7:44 pm

Thanks all, for some reason, as we all figured, my charger had only been configured for 3.4kw. NewMotion updated the rate over the internet and this evening it is working at the full 7.4. Time to get onto the Octopus Go tariff!
MY20 SE with heated seats and panoramic roof


Chewy
Posts: 1904
Joined: Tue Nov 06, 2018 5:46 pm
Location: Forest of Dean. UK.

Re: Home Charging Rate

Post by Chewy » Mon Nov 11, 2019 8:02 pm

KevinPeters wrote:
Mon Nov 11, 2019 7:44 pm
Thanks all, for some reason, as we all figured, my charger had only been configured for 3.4kw. NewMotion updated the rate over the internet and this evening it is working at the full 7.4. Time to get onto the Octopus Go tariff!
Well done sir :-)


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