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InControl login from car ...not working

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4.5K views 3 replies 2 participants last post by  GuyT  
#1 ·
Hi all
have taken delivery of my new MY23 Ipace, and all is well with the tech ...ios app works , the web incontrol interface from a laptop works etc. The only issue is that I cant get the car to login to my Incontrol account ( connect the "profile" ) . Just keeps saying there is a connectivity error and to try again.

Ive disabled all comms .....wifi off, no phone etc , so the car has to use the internal esim which is connected to the O2 network. ....still the same error.

Any thoughts ?

cheers
Guy
 
#4 ·
All fixed after a visit to the dealer. They needed to reset the secret key thingy with their diagnostic tool. Once this was done, the Pivi system started talking immediately to Jag HQ. My login worked fine .