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Is the iPace still worth it?

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4.5K views 91 replies 30 participants last post by  csdmartin  
#1 ·
Hi ladies and gents. I'm looking for some iPace advice.

I've been a huge fan of the car, and I'm finally able to afford a 2nd hand version, but I'm concerned about reliability and servicing.

Firstly, with jaguar's new global direction I've heard that many jaguar dealerships are closing down, and therefore may not be able to service the vehicle or get parts.

If Jaguar is potentially shutting down, where would I find replacement parts for servicing?

Secondly, I've heard stories about iPaces being stuck in dealerships for over five months because on ongoing issues or lack of parts.

So my question is, is it still worth it? If you were me, would you go ahead and buy one, or get something from another manufacturer instead?

Thanks all, really appreciate the advice.

Chris
 
#2 ·
It’s your money Chris. It’s unfair to ask for advice on the basis that you will get answers on people’s experiences. There have been requests like this in the past and people are regretting their decision. But I’ll put in my opinion seeing as you’ve asked. As nice a car as the ipace is they are no longer built and are a huge cost if your not flush financially. Also avoid a 2019 model and look at something after 2021 when the facelift was done and a few good changes were added. But I would say take the value of your purchase price and test drive all EVs in that bracket and see what puts a smile on your face. Also there are a lot of fantastic threads in here with advice to help you make your mind up. In my opinion there is better for the same money with less heartache. Good luck in your endeavour , but if you do buy an ipace make sure it has full service history and a jaguar warranty. And I love my EV as it’s more suited to my lifestyle 👍
 
#3 · (Edited)
Or go the other way and buy a MY20 and keep some in reserve that you might need for a pre or post MY20.
There's probably many owners happily running I-Paces - I see maybe half dozen every day
When you look at prices on ebay or autotrader, as soon as you check some options like pano or suspension it can soon exceed say a £15k budget for an early one.
 
#8 ·
The older it is, the less longer term financial risk.

What do you gain by all the development that went into V2?

Pivo pro instead of ICTP
1 12v battery not 2.

Does that really make such a big difference? Surely you get pretty much the same issues when the single 1 gets suspect as when the aux does?

Are V1 really much less reliable.? Certainly they would superficially seem to be, more of the horror stories relate to V1.

But 2018-2020 global sales were 29,000 odd. 2021-2022 around 17,000.

It may be rose tinted but factor in that ratio and it doesn't really seem that much worse for the earlier ones.

It's a radically different prospect having a 5k failure on a 10k car with 5k salvage value to a later car with maybe 25k value in it.

That forces for many maintaining warranty not wanting to risk it, but the sunk cost of the warranty premiums is a large portion of the risk of no warranty on an earlier model.
 
#4 ·
TBH, having just sold my I-Pace (as an aside, it would be a great buy for someone !!) we've entered into a period of car ownership where pretty much any "new"ish car will bankrupt you if you have to pay a main dealer for a complicated electronics repair, or merely really hurt for something more mechanical. If you happen to live anywhere near a half-decent repair shop, of which there are more and more, then the Jaguar is probably just as repairable as any other modern EV. Get one that's right, and if you're able to get past the "potential" costs (I wasn't) and it's probably the bargain of the century. However, please, please, please do not buy a pre MY21 version - lots of people have them with no problems obviously, but even if they work ok, they are not as developed as the later version - and the stories on here confirm that.
 
#5 ·
It’s not just Jaguar, JLR will continue, it’s not a separate entity like Aston Martin the R&D and engineering is intertwined, so a separate takeover is not likely. The whole global EV drive is in disarray because China controls so much and undercuts everyone else, Volvo, Polestar, BMW are all struggling with EVs. The important US market is moving towards extended range Hybrids I’m sure JLR will move in that direction it’s an easy transition, for the UK dealers have plenty of work keeping existing IPaces mobile they would struggle with extra new models.

In 12 months I have to make the decision to keep or dump the IPace, currently I really dont know, a S/H IPace with 2 yr warranty is highly tempting at £25 or 30k when the equivalent new is £80k plus, I’m confident JLR will still be maintaining them but at what cost?.
 
#6 ·
I would say so yes, it's a fantastic car, forums are full of posts looking for help when their car has problems, this forum is no different.
My advice? Go ahead and buy one but make sure you have the official jlr warranty
 
#7 ·
It's a damn site better value at £20k than those of us who paid £86k its literally the worst purchasing decision I have ever made.

It's a good car when all goes well but dealer support (and the dealers are awful), is key. You need to budget a sizeable amount for warranty. I wouldn't buy another and there is better value out there for used buyers.
 
#9 · (Edited)
Re: What do you gain by all the development that went into V2?

V2 Pivo pro instead of ICTP V1
V2 one 12v battery not two V1.
V2 40:20:40 rear seats, 60:40 V1
V2 11kW AC 16A 3phase charging add to V1&V2 7kW AC 32A single phase
V2 no parking assist vs V1 - it's a bit of a novelty rather than overly useful
V2 sideways rear cameras vs V1 sideways front cameras in case nosing out of junctions
V2 doesnt have the V1 option to control audio from the lower Climate screen.
V2 doesnt have the V1 cup holder cover
V2 has some USB3, V1 has some USB type A
sunglasses holder anyone :cool:
Any other pros - cons?
 
#16 ·
Re: What do you gain by all the development that went into V2?

V2 Pivo pro instead of ICTP V1
V2 one 12v battery not two V1.
V2 40:20:40 rear seats, 60:40 V1
V2 11kW AC 16A 3phase charging add to V1&V2 7kW AC 32A single phase
V2 no parking assist vs V1 - it's a bit of a novelty rather than overly useful
V2 sideways rear cameras vs V1 sideways front cameras in case nosing out of junctions
V2 doesnt have the V1 option to control audio from the lower Climate screen.
V2 doesnt have the V1 cup holder cover
sunglasses holder anyone :cool:
Any other pros - cons?
Cupholder cover was a £50 option in 21+ I bought one but never use it.
360 cams on 21+ are better, sharper and faster to load
Sunglasses holder (multiple EV charge card holder) was there in MY21+
MY21+ you choose how your want the camera view to look, left or right and front or back, if you want to blend the cams for corner viewing you just need to click on the appropriate viewpoint in the top down view on pivi
Its not clear if park assist could be "enabled" for MY21 (was potentially sorted from MY22 anyway), the issue with steer assist was in the steering wheel sensors, that is not an issue for park assist as the whole point is that the wheel should move itself.
 
#11 ·
I have been speaking with some Jaguar specialists in the UK to get a idea of wether they are starting to gear up for taking on the extra custom from Jaguar closures, seems like a mixed bag but it is happening, it's a great car still worth it, just hope the skill and interest will start to develop in maintaining them outside of JLR dealerships
 
#12 ·
There is a lot of good advice above. For what its worth, my view is this:
Its a cracking car, let down by poor dealer support.
Most of them never have a major problem, but when they do, they can be difficult to get fixed quickly or economically.
They have had terrible depreciation, which is great for anyone buying now. They are super good value, in my opinion.
Test drive a few other EVs of similar price and see which you prefer. If you go for the I Pace, buy an "approved used" from a main dealer and make sure you get the official warranty including Jaguar assist. Oh, and read the buying guide on this forum.
I first drove one at launch in 2018. I loved it, but could not afford it. I finally purchased early in 2024. Do I have any regrets? No.
 
#13 ·
The long and so
Hi ladies and gents. I'm looking for some iPace advice.

I've been a huge fan of the car, and I'm finally able to afford a 2nd hand version, but I'm concerned about reliability and servicing.

Firstly, with jaguar's new global direction I've heard that many jaguar dealerships are closing down, and therefore may not be able to service the vehicle or get parts.

If Jaguar is potentially shutting down, where would I find replacement parts for servicing?

Secondly, I've heard stories about iPaces being stuck in dealerships for over five months because on ongoing issues or lack of parts.

So my question is, is it still worth it? If you were me, would you go ahead and buy one, or get something from another manufacturer instead?

Thanks all, really appreciate the advice.

Chris
The long and short of it is summed up in your opening remarks “finally been able to afford a second hand one”. Beware. This is a £85k luxury car with the associated costs, and it does not come cheap. There is not point buying without JagAssist and warranty and from a JLR dealer unless, as pointed out before, you can fund analysis and repairs. Clive.
 
#19 ·
This is a £85k luxury car with the associated costs, and it does not come cheap.
Yep. The mainfuse I broke is £45. Except it's not available. The current variant includes everything and the wiring to PDSB.

£290.66 retail (I get a decent chunk off).

At least I'll get a new battery cover. 🤣

I could have fabricated something for about £25, but decided against it being still in warranty.
 
#15 ·
Buy only with a PCP for a guaranteed Future Value. My GFV is £20k next Feb, car according to WBAC.COM is £11k now so im unable to hang on to it. Im on 87,000 miles half of those mine in just over 2 year and the cars been close to faultless. Would I do it again, hell yes even though I've lost my £9k deposit id happily buy again, esp at these prices. Expensive to repair out of warranty so pick up a bargain. A Tesla will loose less but that may not be your thing. The model Y is the better EV by far if you do long distances but if you can charge from home and dont do 200miles a day then its a great used choice.
 
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#17 ·
In practice, not much that makes a difference in the real world.

I also notice that my21+ owners don't always actually know what the pre-21 systems could do. Yeah, maybe a tad less responsive than Pivi pro but hardly glacial. Media/phone on the climate screen anyone?

OTOH I've had several my21+ as loaners and the only feature I actually wanted to have was Google maps on the driver console.

I reckon my car is pretty much sorted. I know ... tempting fate. If I got a newer one I could so easily be restarting the journey of jeopardy.

I think the I-pace is still worth it. Weekly I have conversations about what it is and how good it looks (and not just with myself!!).

I may keep mine past the three year period (Feb26) and get another year's warranty. My next car is, however, not going to be a Jaguar.
 
#18 ·
OTOH I've had several my21+ as loaners and the only feature I actually wanted to have was Google maps on the driver console.
I'd like that, and maybe wireless android auto (though probably need the phone plugged in if using it for nav).

One other irritation (and maybe you have found a way round it), when using android auto and google maps it takes thd ICTP map off the panel (2 dial plus map). I'd like to keep it there.
 
#20 · (Edited)
I can live without wireless AA because I plug my phone in to charge.

IIRC you can only navigate with one app at a time; ICTP or Google. This means that the route will disappear from ICTP if you set it in Google maps, however the ICTP map will stay on the panel display but the route set will no longer be visible.

Actually, that's how I drive.
 
#22 ·
Well in terms of wether people want them, mine has now been reserved at the dealers - if it's someone on here, please tell them I sent you - a commission of £10 will get me a pint for which I'd be grateful !!
 
#25 ·
I had bought a 2019 used in 2020 and after 5 years, I am still enjoying the car. Only problems I've had:

  • 2 modules replaced (the dreaded LG battery problem) - fingers crossed, everything has been working fine since then
  • 2 times replaced the 12v batteries . This is actually the most troubling defect for me since, when the small 12v dies, you almost lose the braking capability. Frightening.
  • some very minor issues not really worth mentioning

After 50k miles, no noticeable battery degradation, no noises, leaks etc

I'm still enjoying the car. But my advice: make sure there is an independent EV specialist near where you live, mainly because:

  • they charge 50%, even 20% of what dealership charges for the exact same work
  • they KNOW their way around EVs. Dealerships give you the impression that they are clueless in more than 50% of the cases
  • it seems to be a general "thing" with almost all EVs: dealerships tend to replace, not fix in 80% of the cases. Meaning that when you are out of warranty, eventually, you may end up paying thousands to replace a part which could have been fixed by an independent EV specialist for 20% of the costs.

If our cars last until around 2030, i am pretty certain that most parts of the car will have aftermarket availability, including the HV battery. Fixing them at a reasonable price won't be a problem anymore.
 
#26 ·
Congratulations Finland.

Are there ANY competant IPace service Independants in the UK? If so let’s have a list.
 
#27 ·
I have not used them personally, but have heard good things about Cleevely EV.
I used HPC to service my first I Pace. They do not proclaim to be EV specialists. They are a garage dealing mainly with classic cars and sports cars and they are independent Jaguar Specialists. They took over Jagtechnic several years ago. They have also converted an classic old ICE to an EV, so are not scared of the tech.
I am sure that there are others, and more will start up, or more traditional garages will start specialising in EV's. There will be some things that will always require the main dealer, but this is no different to ICE.
 
#28 · (Edited)
That's a Greek flag. 🤔


Have details of members, but the search seems dire and figuring out what they may do is a pain (the couple local to me will do a bit of servicing).

But servicing isn't really the issue. If inclined halfords, kwik fit both do servicing.

Repairs still seems to be difficult. Transporting a broken EV to a repairer looks challenging.
 
#29 ·
I don’t think this is an unfair question to ask at all.
This is a forum and people are giving their opinions all day long

I have the 2020 and it has given me some trouble, but it is the most amazing car to look at and to drive and I am not willing to give up our toxic relationship. :)

It has never left me stranded just received battery error faults that have been fixed by the dealer.
Other little things that needed repair did not make the car undrivable - yes it took months to get the automatic windshield wiper part, but I just used the windshield wipers manually like most cars

I did have a battery issue almost immediately upon purchase, but there is 100,000 mile battery warranty. at that point the car was in the shop for three months and that was annoying , but I had a loaner.

I love the car, but I know it’s not financially good for me.
I can’t imagine driving another car
Nothing looks or feels like an ipace.
 
#30 · (Edited)
My head told me to run for the hills, my heat transferred the cash over to the dealer

This is the first car that I've said to myself "if this is the last car I own, I'll be happy'

My plan is to keep this for 3 years then chop it in for the newest, lowest mileage and highest spec that I can get my grubby little hands on. The keep it for 3-4 years.
 
#65 ·
I am 82, so whether it is the last car I own depends on which of us dies first.
 
#32 ·
The points made on parts are true of mamy cars these days. I waited 6 months for a part for a Mercedes that never came. There are similar issues with Porsche. My advice….. buy from a Jaguar Dealership…. There may be less of them but there will be some of them. Personally I feel a warranty is money well spent. You will no doubt get other brands cheaper. Read What Car and buy with the knowledge that you can research till the cows come home but cars 2nd hand or new are a lottery. All research can do it improve your odds. 😀😀😀