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Navigation Map Update

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20K views 45 replies 16 participants last post by  neverhood  
#1 ·
I've just downloaded the latest map software for my Ipace and inserted the USB stick. All seems well until about 30% into the update then I get this message. Has anyone else had this?
 

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#28 ·
Goshdarnit said:
Same for me. I had data available mind you, but so far as I could tell, everything was done "offline" using just the USB stick.
I updated mine for the first time yesterday directly from a USB stick. I even got out of the car at about 66% completion, when I came back, the car had switched off, but my map update had completed, at least that is what the car told me when I tried to update again.
 
#33 ·
What's the point in updating? One of Norway's main road, Europe Road 6 has had a change for 9 months now. Jaguar are still on the old one. Don't seem to get updated.. poorly done..
 
#34 ·
elbocko said:
baz99 said:
I've just downloaded the latest map software for my Ipace and inserted the USB stick. All seems well until about 30% into the update then I get this message. Has anyone else had this?
I had this yesterday. I wonder if the I-Pace is very picky on the USB sticks it will use. It has to be a 32Gb stick (or format will be exFAT or NTFS that Jaguar do not recognise), it seems to need a high speed certified USB stick. My map installation was rejected in the same way, I bought a new High Speed USB stick and downloaded directly to the stick and I now have working navigation again. If Jaguar are going to be picky on the devices, they should publish it.
I have also found it is picky about media USB sticks as well and my metal 32Gb stick, on which navigation update failed, gets hot when used as media provider.
I have two apparently identical models of USB stick, the Sandisk USB 3.1 128GB Ultra fit - one works, the other doesn't. One was made in Malaysia the other in China, the one came pre-formatted FAT32 & works fine, the other exFAT which I quick formatted to FAT32, this doesn't work!!! I work in IT and I find this extremely strange... currently waiting for a Full slow format of the stick that doesn't work to see if that makes a difference.
 
#35 ·
neverhood said:
I have two apparently identical models of USB stick, the Sandisk USB 3.1 128GB Ultra fit - one works, the other doesn't. One was made in Malaysia the other in China, the one came pre-formatted FAT32 & works fine, the other exFAT which I quick formatted to FAT32, this doesn't work!!! I work in IT and I find this extremely strange... currently waiting for a Full slow format of the stick that doesn't work to see if that makes a difference.
Are you sure one's not a fake? There are a lot of them about .... :(
 
#36 ·
Got my Sandisk in Asda for ÂŁ10. When on offer.
Fine for map updates.
 
#38 ·
scm said:
neverhood said:
I have two apparently identical models of USB stick, the Sandisk USB 3.1 128GB Ultra fit - one works, the other doesn't. One was made in Malaysia the other in China, the one came pre-formatted FAT32 & works fine, the other exFAT which I quick formatted to FAT32, this doesn't work!!! I work in IT and I find this extremely strange... currently waiting for a Full slow format of the stick that doesn't work to see if that makes a difference.
Are you sure one's not a fake? There are a lot of them about .... :(
No idea.... they both look identical except for the "made in..." location
 
#39 ·
How exactly does it not work? Beware that some SanDisk devices uses disk controllers that show up as disk drives instead of removal storage. SanDisk this was a Windows 8 certification thing. The Map Downloader tool will reject the drive if that's the case.

I bought a Sony USB 3.1 64Gb stick today and updated that maps. Worked like a charm.
 
#40 ·
Just used my sandisk 32gb to do another mapupdate.
I usually only do this once a year. But I live in hope they will update the charger locations and make the map icons a little larger, so it's more frequent now
 
#42 ·
This is a picture of my one. Which I got from Asda a week or so ago.

More than happy to post it to you, if you want to borrow it.

 

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#43 ·
I got peed off with all the faffing about with USB sticks and exFat/Fat32 etc.
I just used an SD card that works in my DSLR. My Macbook has an SD card slot but the Here software didn't like that. So, I put the same SD Card into a USB adapter and bingo it worked.
With all the files loaded I put the USB adapter + SD Card into the car and the updating went perfectly.

I've had many 'failures' over the years with one Fat32 format NOT being identical to another Fat32 format. I did a test a few years ago when I had a problem updating the Firmware of a device we were using at a site in the middle of the Jordanian Desert. Windows 7 and 8 formatted (as Fat32) USB sticks didn't work. Neither did OSX/MacOS ones. but... Ironically, one formatted on Linux did. Go figure.
 
#44 ·
neverhood said:
scm said:
Are you sure one's not a fake? There are a lot of them about .... :(
No idea.... they both look identical except for the "made in..." location
I had a fake supplied from a reputable source once - it looked perfectly fine to me except that when I tried to format it, it showed as a considerably smaller capacity than it was supposed to be. I sent photos of the packaging and device to SanDisk who confirmed it wasn't genuine and the supplier sent a replacement, so even they can be fooled.
 
#45 ·
scm said:
neverhood said:
scm said:
Are you sure one's not a fake? There are a lot of them about .... :(
No idea.... they both look identical except for the "made in..." location
I had a fake supplied from a reputable source once - it looked perfectly fine to me except that when I tried to format it, it showed as a considerably smaller capacity than it was supposed to be. I sent photos of the packaging and device to SanDisk who confirmed it wasn't genuine and the supplier sent a replacement, so even they can be fooled.
I have had a number of fake Sandisk micro SD cards from an Internet source which were rejected by my Mavic Pro because of transfer speed. I tried a couple of cheap USB sticks in the I-Pace for both media and Navigation update to which the Jag responded "I spit on your cheap USB sticks". I bought a 32GB USB 3.0 from PCWorld and it works fine. Don't know if it is a speed issue or just the quality of the USB sticks. I also tried a 64GB USB for media but Jag does not like exFAT.
 
#46 ·
Pcheaven said:
This is a picture of my one. Which I got from Asda a week or so ago.

More than happy to post it to you, if you want to borrow it.
I've got one that works, thanks for the offer - just confused why the one does and the other doesn't - really appreciate the gesture :)

I'll try Linux next to format the drive, it won't beat me :)