[d111112]

Information received from Jaguar is that they will support it as in repair faults, but updates will only be made available for one year. I think that meant one year from first sale of the new MY but it wasn't specified. After that, TPD will not be updated any further.

TBH, I don't believe in your words, this would lead the whole OTA functionality to absurdity. Additionaly, it would bring JLR a really bad reputation if they really stop SW updates in such a short time. Until now they have been unable to fully provide the announced functionality for OTA (just some IMC updates, no BECM, no TCU, ...) and it would be an awful result if they stop delivering updates before they really startet it.

 

[ardevd]

Yeah, I don't think there's an official one year policy as that would make no sense.

 

[Abu Dhabi Dude]

TBH, I don't believe in your words, this would lead the whole OTA functionality to absurdity. Additionaly, it would bring JLR a really bad reputation if they really stop SW updates in such a short time. Until now they have been unable to fully provide the announced functionality for OTA (just some IMC updates, no BECM, no TCU, ...) and it would be an awful result if they stop delivering updates before they really startet it.

The information I was given only referred to TPD. At no point did I suggest they would stop updating TCU, BECM or BCCM. The information may turn out to be wrong. Policies can change, and also sometimes one person takes something from a meeting that someone else does not. Just passing along what I have. It is not fact or confirmed but has clearly been discussed at the very least, and that was one person's take on the current thought process. I hope this proves to be wrong, but that is the info I have.

 

[OneR]

I'm finding these my21 threads difficult. It's an electric car, they are meant to get software upgrades, even my old XC90 V8 had software upgrades including an overhaul of the infotainment. An £80k+ electric car that can't even determine if a public charger is working or faulty let alone in use or accurately predict the range (such as ABRP, independent phone software), that is terrible. I really thought these issues would get resolved by software updates! They suggested these issues would get resolved by software updates. If you buy a laptop, smart phone, smart watch, smart tv... you expect software updates. Even my bloody washing machine gets software updates. Unbelievably!!!

How can you expected the car infotainment telling you that charger doesn't work. Even Plugshare or ABRP can't tell that exactly. There's no any realtime platform which shows different charger operators status of all chargers so no way any car manufacture can integrated it to their infotainment.

Zap maps in the UK provides real time updates, as does Google and Apple for some providers. Actually, I think ABRP has now added this to their premium service. Of course an Electric car should be capable of this, car companies need to learn they are software companies as well as car manufactures. Those that don't learn this will disappear very fast. Tesla are a software company with a car bolted on, they could maybe do with a little more car manufacturing experience, but those that survive will need both.

 

[Abu Dhabi Dude]

Zap maps in the UK provides real time updates, as does Google and Apple for some providers. Actually, I think ABRP has now added this to their premium service. Of course an Electric car should be capable of this, car companies need to learn they are software companies as well as car manufactures. Those that don't learn this will disappear very fast. Tesla are a software company with a car bolted on, they could maybe do with a little more car manufacturing experience, but those that survive will need both.

ABRP can only provide live data on Tesla Superchargers at the moment, but they are working on other charging providers. Hopefully they'll have a bigger network soon.

 

[ardevd]

TBH, I don't believe in your words, this would lead the whole OTA functionality to absurdity. Additionaly, it would bring JLR a really bad reputation if they really stop SW updates in such a short time. Until now they have been unable to fully provide the announced functionality for OTA (just some IMC updates, no BECM, no TCU, ...) and it would be an awful result if they stop delivering updates before they really startet it.

The information I was given only referred to TPD. At no point did I suggest they would stop updating TCU, BECM or BCCM. The information may turn out to be wrong. Policies can change, and also sometimes one person takes something from a meeting that someone else does not. Just passing along what I have. It is not fact or confirmed but has clearly been discussed at the very least, and that was one person's take on the current thought process. I hope this proves to be wrong, but that is the info I have.

The I-Pace is more than a year old and we've recently received infotainment updates over SOTA so unless I'm missing something there's no way a one year policy is in effect, otherwise they would have stopped updating it last year.

 

[Abu Dhabi Dude]

The I-Pace is more than a year old and we've recently received infotainment updates over SOTA so unless I'm missing something there's no way a one year policy is in effect, otherwise they would have stopped updating it last year.

I think you're getting confused about what I'm saying. I'm not talking about some general policy that says "we will only provide owners with upgrades for one year after buying a car". This was specifically in relation to how long they will continue to write and release updates for TouchPro Duo in the I-Pace after they have switched over to the new Pivi Pro. Also, bear in mind it's only information received that I'm passing on.

 

[ardevd]

The I-Pace is more than a year old and we've recently received infotainment updates over SOTA so unless I'm missing something there's no way a one year policy is in effect, otherwise they would have stopped updating it last year.

I think you're getting confused about what I'm saying. I'm not talking about some general policy that says "we will only provide owners with upgrades for one year after buying a car". This was specifically in relation to how long they will continue to write and release updates for TouchPro Duo in the I-Pace after they have switched over to the new Pivi Pro. Also, bear in mind it's only information received that I'm passing on.

Thank you for clarifying. That makes more sense and is totally plausible. Touch Pro Duo is effectively EOL at this point.

 

[Abu Dhabi Dude]

Thank you for clarifying. That makes more sense and is totally plausible. Touch Pro Duo is effectively EOL at this point.

No worries. It was perfectly clear in my head! And to be fair I only believe about half of what I say myself! :lol:

 

[ianipace]

Could I ask for a few clarifications with regards acronyms please?

EOL?
TPD?
TCU?
BECM?
BCCM?

It is fine if you know what they mean but you don't then the enjoyment of gaining information from a post is severely affected.

By the way it is SOTA (Software Over The Air) not OTA in Jaguar Land Rover language! If we are talking about the I-Pace can we keep to the correct term?

Covid lockdown rant over!!

Stay safe

Ian

 

[Abu Dhabi Dude]

Could I ask for a few clarifications with regards acronyms please?

EOL?
TPD?
TCU?
BECM?
BCCM?

It is fine if you know what they mean but you don't then the enjoyment of gaining information from a post is severely affected.

By the way it is SOTA (Software Over The Air) not OTA in Jaguar Land Rover language! If we are talking about the I-Pace can we keep to the correct term?

Covid lockdown rant over!!

Stay safe

Ian

At the risk of being pedantic (but you opened this can of worms), both OTA and SOTA are correct depending on usage. It is incorrect to say "infotainment can be updated SOTA". But it is correct to say "infotainment can be updated OTA". The acronyms are not Jaguar specific ones. They are acronyms used throughout the software industry, so just because someone hasn't heard of one it doesn't make it wrong to use it.

EOL - End Of Life
TPD - Touch Pro Duo
TCU - Telematics Control Unit
BECM - Body Electric Control Module (you may see this referred to in various ways as Battery or Body/Electric or Electronic control module)
BCCM - Battery Charging Control Module
OTA - Over The Air
SOTA - Software Over The Air

 

[ianipace]

Alex,
To be absolutely honest the only one I couldn't work out was TPD!

As for the longevity of TPD, who knows,but I doubt if it will curtail anytime soon. If Apple and Android change something major, maybe Bluetooth (?) then JLR will have to issue an update! There are rumours that Bluetooth might well be tweaked to aid Covid apps.

Surely 'Infotainment system can be updated by SOTA' is correct?

Dear old JLR universally call it SOTA and not OTA when referring to the Infotainment system.

We know that most other ECUs on the car cannot be updated OTA, far too risky! Well Tesla might venture down that route, but they have a far better understanding of the pitfalls.

Stay safe

Ian

 

[scm]

Surely 'Infotainment system can be updated by SOTA' is correct?

Yeah, I think ADD was making the point that "updated OTA" and "updated by SOTA" were different things, OTA and SOTA are not synonymous. I'm sure he'll correct me if I'm wrong ...

 

[Abu Dhabi Dude]

Yeah, I think ADD was making the point that "updated OTA" and "updated by SOTA" were different things, OTA and SOTA are synonymous. I'm sure he'll correct me if I'm wrong ...

Exactly that.

 

[ianipace]

I would argue that Over The Air can be very different from Software Over The Air.
A radio programme is sent Over The Air when its reception is via radio frequencies, but it isn't Software Over The Air!

Take firmware for instance. Firmware is or can be very different to software.

All a bit pedantic I know, but there is nothing better to do during lockdown!

Sorry!

Stay safe

Ian

 

[ianipace]

By the way where did 'Pivi' come from?

Stay safe

Ian

 

[scm]

I would argue that Over The Air can be very different from Software Over The Air.

I agree, I missed a "not" from my original post - fixed it now.

 

[Garryjw]

Just to back up ADD I've heard the same thing as him but slightly differently worded. Update for Touch Pro duo to continue for at least 1 year after the last model produced with it. Note that last model wasn't last iPace. TPD is used by a lot of current models not due for immediate replacement.

 

[Abu Dhabi Dude]

I agree, I missed a "not" from my original post - fixed it now.

I knew what you meant. That's what I was answering! My brain inserted the "not" when I read it! Without the "not" the two sentences would have been contradictory! :lol:

 

[scm]

I like people who autocorrect when reading ...