[CRC@Jaguar]

Good Morning

Please find below, some helpful information for our customers in regards to the topic for this thread.

For Timed Charging to work effectively, please ensure that it has been activated on the vehicle, this simple check should be carried out every time that you wish to use the Timed Charging feature.

When scheduling a charge period for your I-PACE, it is advantageous to be aware that if the scheduled charge period does not allow for a full charge to 100% (i.e not a long enough period of time) then the vehicle will override the scheduled charge time and proceed to charge immediately. This is to ensure that the vehicle has had adequate time to charge.

Please ensure that when you are selecting your charge time window, that you allow for this, and that a long enough window is chosen for the vehicle to reach 100% charge during this period.

Further to this, the Goodbye screen can be used to activate Timed Charging. However, this screen will only present itself if the vehicle has moved from it's current location since its last journey.

Should you have any questions or concerns, or would like to discuss any of the information presented above. Please do not hesitate to contact me.

Jaguar UK appreciates all of the advice and comments that our customers provide.

Many Thanks

Dan - Jaguar UK

 

[Volkswarren]

Also when I say that the car starts charging from going into the app, I meant to say if you try to add another time, I was adding departure times and my car then started charging.

It wasn't just checking that it was paused, I can do that fine.

 

[Irons1966]

Thanks Dan. So to confirm I can use timed charging only on cheap rate alone (4 hours) if I'm already on circa 80% of charge?
This would seem odd given that most people tend to charge when <60% ?

Are you sure this is correct?

Ideally I'd like to keep my car around 80% SOC and make it easy on the National Grid by doing this off peak as much as possible.

If this is the case, the initial sales blurb was at very least misleading, do you agree?

 

[Dmarz]

Try this video and see if it helps:-

 

[Dmarz]

Thanks so much for posting this video, it was extremely helpful!!

 

[Golflaw]

This is such a common and reoccurring complaint, and has existed since the IPace was first introduced, that is is VERY frustrating that Jaguar hasn't fixed this yet. It really should not be that difficult. We know this because all of us who came over from having a Tesla know that is literally a 10 second procedure in a Tesla. And it works EVERY time (but believe me, even with the issues we all know about, I am very glad to be in the IPace instead of the MS).

The whole charging procedure is needlessly complicated in the IPace, beginning with the fact that the charging functions in the car are NOT to be found under a button called "Charging", but under "Preconditioning". Why not label the button "Charging"??!! I was a fairly early adaptor to the IPace (2019), coming from years with a Tesla, so I was definitely not a novice EV user, and I can't stress enough how frustrating it was trying to figure this issue out. As I said in a Tesla, you just hit the button labeled "Charging", then scroll to "Timed Charging", set the start time and the stop time, and any charging limit that you may want. That is it. And it works flawlessly.

The ONLY fix that works simply and every time with the IPace is with a smart home charger that allows you to set the times within the charger itself and not rely on the car. NO need to remember to jump through all the "preconditioning" time baloney every time you charge your car at home. We should be able to set the times we want, ONE TIME, and just plug in after that. For most EV users this is a fairly important feature because the savings can be pretty substantial with timed charging. For the life of me I cannot figure out why it hasn't been fixed by Jaguar.