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Android Auto Disconnects

3.3K views 6 replies 4 participants last post by  electric beagle  
#1 ·
Hi Everyone,

I have both Note 9 & Galaxy S20+. I use android auto via samsung original usb cable, the thing is that Andorid auto keeps disconnecting while driving even on a slightest bump or when I move my phone. It takes multiple attempts to reconnect and it's really frustrating. Tried different cables but still the same. Apple Carplay works just fine.

Anyone facing this issue, I googled it and there are many complaints but not one solution.
 
#2 ·
The connection is very sensitive I find, I tend to find the USB C connector is better than USB A but it is still pretty sensitive, which is why Wireless AA would work a lot better, if it ever comes.
 
#4 ·
If you let the phone connect wirelessly there is no issue. It only becomes a problem if you use the cable.
 
#6 ·
2018-2020 models are different than newer models. They don't have USB-C sockets or Wireless AA.
Correct advice can't be guaranteed without knowing the model year of the car.

Given the OP mentions movement of the devices, it suggests a cable connection issue. Different cables have been tried. This suggests the device ports are showing wear on the specified Android devices that an unspecified Apple device doesn't have.

There are wireless adapters available that plug into the car and the phone wirelessly connects to the adapter. This might be an alternative solution over replacing the ports in the Android devices.
 
#7 ·
I don't think it is a phone port wear issue at all, the car is unusually sensitive to small movements in the cable. Whilst the early cars don't have the option of a usb c connection (which I find is a bit more reliable than the USB A in my car) or wireless, the next thing the OP could do would be to ensure the phone is immobile (using the under centre rest clip to secure it perhaps or the slot between the cupholders). The car is unusually sensitive to tiny cable movements even on brand new phones (and I have had 4 android phones in the time I have owned the car).

This is unique to this car and has not impacted other cars I have driven and connected my phone for AA (apart from some JLR loaners which seems equally bad, one of which would not connect at all).

I am not an Apple fan so have never tried an apple phone or iPod but perhaps if they use a lightning connector that is somehow more stable for the car?